Terms & Conditions
1. Introduction
These Terms & Conditions (“Terms”) govern your access to and use of the website markcoaching.nl (“Website”) and any related services provided by Mark Coaching (“we,” “us,” or “our”), based in the Netherlands. By using the Website or engaging with our coaching services, you agree to be bound by these Terms.

2. Scope of Agreement
These Terms apply to all interactions between you (“Client,” “you,” or “your”) and Mark Coaching, including but not limited to coaching sessions, consultations, digital content, and any online or offline communication.

3. Services
We offer personal, professional, and wellbeing coaching services, tailored to individual goals. Details of the services, including scope, deliverables, duration, fees, and scheduling, shall be as agreed in writing (via email or a signed service agreement).

4. Client Obligations
You agree to:
  • Provide truthful, accurate, and complete information necessary for the provision of services.
  • Attend scheduled sessions punctually or notify us at least 24 hours in advance if cancellation or rescheduling is needed.
  • Participate actively and with good faith in coaching, while recognizing that success ultimately depends on your own contribution and intent.

5. Fees & Payment
  • Fees are as specified in our service agreement or on the Website. We may adjust pricing with prior written notice.
  • Payments are due as outlined in the service agreement. Late payments may incur interest at a reasonable statutory rate, or suspension of service, until paid in full.

6. Intellectual Property
All intellectual property rights in materials provided during coaching belong to Mark Coaching or its licensors. You may use these solely for personal, non-commercial purposes and may not reproduce, distribute, or modify them without explicit written consent.

7. Confidentiality
We will maintain the confidentiality of all information you share during coaching, except where required by law. Similarly, confidential insights we provide that are not otherwise public remain proprietary to us.

8. Limitation of Liability
To the fullest extent permitted by law:
  • Our liability for any claim, loss, or damage arising from these Terms is limited to the fees paid by you in the preceding six months.
  • We are not liable for indirect, special, or consequential damages (e.g., loss of reputation, income, or opportunity), even if informed of the possibility.

9. Termination
  • You may terminate the coaching agreement at any time by providing written notice.
  • We reserve the right to terminate or suspend services if you breach these Terms or fail to comply with payment obligations.
  • Upon termination, any outstanding invoices become immediately due.

10. Data Protection
Your personal data is processed in accordance with our Privacy Policy. Please consult that document for details on what we collect, how we use it, and your rights.

11. Governing Law & Jurisdiction
These Terms will be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or relating to these Terms shall fall under the exclusive jurisdiction of the competent courts in the Netherlands.

12. Amendments
We reserve the right to update or modify these Terms at any time. Any changes will be issued on this Website with an updated effective date. Your continued use after such updates constitutes acceptance of the new Terms.

13. Contact Information
For any queries related to these Terms, please contact us at:
MARCH, 16 / 2024
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